Privacy Policy
Last updated: June 2025 · Effective immediately
🔒 ManuscriptAssist is committed to protecting your privacy. We never sell your personal data or share your academic work with any third party without your explicit consent.
1. Who We Are
ManuscriptAssist (www.manuscriptassist.com) provides academic writing, editing, publication support, and design patent assistance to researchers, scholars, and academicians worldwide.
- Email: info@manuscriptassist.com
- WhatsApp / Phone: +91 70230 83800
- Website: www.manuscriptassist.com
2. Information We Collect
Information You Provide Directly
- Name, email address, phone number via our contact form or WhatsApp
- Academic details such as institution, domain, and research topic
- Documents, manuscripts, or research files shared for editing or support
- Payment information processed securely through Razorpay (we do not store card or bank details)
Information Collected Automatically
- Browser type, IP address, and device type
- Pages visited and time spent on our website
- Referral source (how you found us)
3. How We Use Your Information
- To deliver the services you have requested
- To communicate about your project, queries, and deliverables
- To process payments and issue receipts
- To improve our website and services
- To comply with applicable legal and regulatory requirements
4. Confidentiality of Your Research
All academic documents and manuscripts you share with us are treated with strict confidentiality:
- Never shared with third parties without your written consent
- Never published or cited anywhere externally
- Always credited and published under your name only
- NDAs (Non-Disclosure Agreements) available on request
5. Data Sharing
We do not sell, trade, or rent your personal information. Limited data sharing occurs only with:
- Razorpay — to process payments securely (PCI-DSS compliant)
- Communication tools — solely for project delivery
- Legal authorities — only when required by law
6. Data Retention
We retain your personal data only as long as necessary to deliver services and for a reasonable post-delivery period for support. You may request deletion of your data at any time by emailing info@manuscriptassist.com.
7. Cookies
Our website uses basic cookies to improve browsing experience. These do not collect personally identifiable information. You may disable cookies in your browser settings at any time without affecting your ability to use our services.
8. Your Rights
- Right to access the personal data we hold about you
- Right to correct inaccurate information
- Right to request deletion of your data
- Right to withdraw consent at any time
9. Security
We implement appropriate technical and organisational security measures to protect your data. All payments are processed through Razorpay’s PCI-DSS compliant infrastructure. We do not store any payment card details on our servers.
10. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised date. Continued use of our services after changes constitutes acceptance of the updated policy.
11. Contact for Privacy Queries
- Email: info@manuscriptassist.com
- WhatsApp: +91 70230 83800